Last updated: 20 August 2026
1. Introduction
This Privacy Policy describes how Easy Breezy Service Provider ("we", "us", "our") collects, uses, shares and protects your personal data through https://easybreezy.in/ (the "Platform"). We operate only in India, and your data is primarily stored and processed in India. By using the Platform or booking a service, you agree to this Policy. If you do not agree, please do not use the Platform.
2. Information We Collect
We collect information you provide when you register or book a service, such as your name, service address, mobile number and email ID. To process payments, our payment gateway partner may collect payment instrument information with your consent. You may choose not to provide certain information, though this may limit your ability to use some services.
3. How We Use Your Information
We use your data to schedule bookings, deploy and coordinate our technicians, supervise the job, process payments, provide customer support, resolve disputes, prevent fraud, and — where you have not opted out — to inform you about offers and updates.
4. How We Share Your Information
We share your data with our own technicians and field staff (only as needed to perform your booking), our payment gateway and payment partners (to process payments), and service providers who support our operations. We may disclose data to government or law-enforcement agencies where required by law. We do not sell your personal data.
5. Security, Retention & Your Rights
We adopt reasonable security practices to protect your data, though no internet transmission is completely secure. We retain your data only as long as necessary for the purposes it was collected or as required by law. You can access, correct and update your data through the Platform, and you may delete your account from your profile settings (subject to any pending bookings or grievances).
6. Consent & Contact
By using the Platform, you consent to being contacted via SMS, messaging apps, call and/or email for the purposes described here. You may withdraw consent by writing to our Grievance Officer. For any privacy concern, contact our Grievance Officer at easybreezy607@gmail.com or 90144-34640, Monday to Friday (9:00–18:00), Easy Breezy Service Provider, Plot No 29-32, BJR Nagar, Jawahar Nagar, Ambedkar Nagar, Hyderabad, Secunderabad, Telangana 500087.